Welcome to the Hungerford Online Bookshop terms and conditions. Please read them carefully before ordering. Any references to ’we’ ‘us’ and ‘our’ are deemed to be references to the Hungerford Bookshop. Any references to ‘you’ and ‘your’ are deemed to be references to customers browsing/ordering via this website. We reserve the right to amend these Terms and Conditions without prior notice.
www.hungerfordbookshop.co.uk is a site operated by The Hungerford Bookshop. We are registered in Great Britain under company number 5934992 and with our registered office at Maple Suite, 10 – 12 High Street, Hungerford, Berkshire, RG17 0DN
Our main trading address is: The Hungerford Bookshop, 24 High Street, Hungerford RG17 0NF
Our VAT number is 892527588
All prices listed on this website are, to the best of our knowledge, correct, except in the case of obvious errors. We reserve the right not to dispatch an item where an obvious pricing error has occurred.
Prices are inclusive of VAT (where applicable) at the correct rate.
We reserve the right to amend our prices without prior notice. Prices listed exclude delivery charges. Postage and packaging charges will be added at Checkout. Please see our delivery terms & conditions below.
Every effort has been made to ensure descriptions, images and product specifications are correct. We reserve the right to alter the descriptions and specifications of products or to remove them from the website without prior notice.
Placing an Order
By ordering any of our products you will have been deemed to have read, understood and agreed to be bound by these terms and conditions.
Once you have placed an order, you will receive an e-mail confirmation from us acknowledging receipt of your order. All orders are subject to acceptance by us. A contract between you and us will only exist once an order has been accepted, processed and dispatched.
Making a Payment
Payments made through the website can be made in a secure environment using Paypal. We accept Visa, Mastercard, Maestro and Solo. We only take payment in UK Pounds Sterling (£).
Cancelling an Order and Returns
You can “remove” a product at any time from your shopping cart prior to completing the checkout process.
You may normally cancel your order for any reason up to the point of dispatch. If you do cancel the order within this time any payments made by you will be refunded to the debit/credit card used to make the purchase. If you wish to cancel your order before the goods have been delivered you must tell us as soon as possible by email firstname.lastname@example.org providing the following details: your full contact details, details of the product(s), reason for cancellation and date of purchase.
We hope you will be very happy with the item(s) you have ordered. If this is not the case, we will offer you an exchange or refund provided you contact us within 7 working days of receipt of goods. Please email us at email@example.com providing the following details: your full contact details, details of the product(s), reason for cancellation and date of purchase.
If you do cancel your purchase after delivery, you must return the unwanted item(s) to us in the condition you received them, with all labels and packaging still attached, and at your own expense. Please return the unwanted item(s) to us at: The Hungerford Bookshop, 24 High Street, Hungerford, RG17 0NF. On receipt of the returned goods, the refund will be made to the debit/credit card used to make the purchase. When returning an item, we suggest you retain a certificate of posting for your own records, in the event of the product failing to reach us.
We deliver to UK destinations. Our standard delivery charges covering postage and packaging is £3 (packages 0-2kg) and £5 (packages 2-5kg).
If you wish us to deliver to Europe and other International locations please contact us on firstname.lastname@example.org.
We will deliver the items ordered using Royal Mail to the person and postal address specified when ordering. These will be dispatched once payment has been received. We try to deliver all items within 3 to 5 working days (i.e. excluding Saturdays, Sundays and Bank Holidays). You will be advised of any delay, or if the item is not available.
As a customer, your satisfaction is very important to us. Should you have any comments please contact us at email@example.com.
We hope you enjoy shopping with us. Thank you for your custom.